Patient Satisfaction

RHCI consistently receives high marks from patients regarding the care they receive.

Inpatient Survey Results

RHCI consistently receives high marks from patients regarding the care they receive. Below are the results of 9 key quality indicators from over 427 inpatient surveys received in 2007.

98.9%
Overall Satisfaction

99.4%
Felt Safe and Secure

 99.7%
Coordination of care among members of the rehab team

97.8%
Patient involved in setting rehabilitation goals

95.4%
Promptness of Staff in Responding to Requests for Assistance

99.3%
Doctor/Staff Ability to Answer Questions

99.3%
Staff Attended to Individual Needs and Preferences

99.6%
Cleanliness of Room and Other Areas

96.3%
Family given information and included in care

Outpatient Survey Results

Below are the results of 5 key indicators of quality from more than 2000 completed outpatient satisfaction surveys in 2007. 

99.57%
Overall Satisfaction

99.14%
My treatment program was explained in a way that I understood.

99.73%
All staff were professional and treated me with respect.

98.10%
I was given adequate information to prepare for discharge.

100%
I would recommend RHCI to others.