Patient Satisfaction

RHCI consistently receives high marks from patients regarding the care they receive.

Inpatient Survey Results

RHCI consistently receives high marks from patients regarding the care they receive. Below are the results of 9 key quality indicators from over 427 inpatient surveys received in 2007.

99.8%
Overall Satisfaction

99.5%
Felt Safe and Secure

100%
Coordination of care among members of the rehab team

97.8%
Patient involved in setting rehabilitation goals

98.1%
Promptness of Staff in Responding to Requests for Assistance

98.8%
Doctor/Staff Ability to Answer Questions

98.6%
Staff Attended to Individual Needs and Preferences

97.7%
Cleanliness of Room and Other Areas

97.8%
Family given information and included in care

Outpatient Survey Results

Below are the results of 5 key indicators of quality from more than 2000 completed outpatient satisfaction surveys in 2007. 

99.57%
Overall Satisfaction

99.14%
My treatment program was explained in a way that I understood.

99.73%
All staff were professional and treated me with respect.

98.10%
I was given adequate information to prepare for discharge.

100%
I would recommend RHCI to others.